Help Center

We roast our coffee and hand-pack our tea fresh each week. Once you place your order, please allow 2–8 business days for delivery across Australia.

We source directly from farmers in some amazing places such as Brazil, China, India, Egypt and Papua New Guinea—so you get the freshest, most authentic flavours straight from origin.

Absolutely. Every batch undergoes rigorous food-safety testing to meet Australia’s strict pesticide and contaminant standards. Only the cleanest, highest-grade beans and leaves make it to your cup.

Email us anytime at info@tikofi.com.au, or use the live chat on our website. We aim to reply within 24 hours.

We’d love to partner with you! Email info@tikofi.com.au with your requirements, and we’ll schedule a call to discuss volumes, pricing and delivery.